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MyITS Frequently Asked Questions
Answering all of your doubts!

Help Centre
Getting Started
Strategies
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Q: How do I register for a MyITS account?
A: Starting your MyITS journey is simple! Just scan the QR code or visit https://app.myits.co/registerAccount to create your account hassle-free.
Q: Can I reset my password?
A: Certainly! To reset your password, navigate to your <Profile Setting> and select <login password> to initiate the password reset process.
Q: Can I change my email address, User ID, or username?
A: No, please be aware that these details cannot be modified once set during the registration process.
Q: Can I have multiple MyITS accounts?
A: Yes you can, but we don’t encourage it as you can bind several exchanges to your account.
Q: How secure is MyITS for beginners, and what security features are in place?
A: You can bind your account and ensure Two-Factor Authentication (2FA) for an extra layer of security.
Step by Step Guide
Q: What are the prerequisites before binding an API key?
A: Ensure you have an account on your preferred exchange and have completed KYC verification for security purposes.
Q: How can I create a new API key on my exchange platform?
A: Access the API settings within your exchange account, create a new API key with necessary permissions, and disable withdrawal permissions to prevent unauthorized access.
Q: What steps should I follow on the MyITS app after generating the API key on my exchange?
A: Navigate to the "API" section, paste the API key and secret into the provided fields, and save the API settings to complete the integration process.
Q: What benefits does API integration offer?
A: API integration provides centralized fund management, enhanced security, access to advanced features, and permission control for trading activities.
Q: What should I do before initiating the spot robot on MyITS?
A: Ensure you have sufficient funds deposited in your exchange's spot wallet, meeting the minimum requirements outlined above, to start the robot successfully.
Q: What are the minimum deposit requirements for each exchange?
A: The minimum deposit requirements vary by exchange, check here.
Q: Why is it important to disable certain features like Binance Simple Earn during API integration?
A: Disabling such features prevents conflicts with automated trading strategies, ensuring smooth operation.
Q: What is the role of API keys in trading?
A: API keys facilitate secure communication between MyITS and your exchange, enabling access to trading data and execution of transactions.
Q: How can I manage API keys securely?
A: Always back up critical data, review and manage API keys periodically, authenticate users securely, and avoid exposing keys in untrusted environments.
Q: Can I bind multiple exchange accounts to MyITS?
A: Yes, you can connect multiple exchange accounts to MyITS using their respective API keys, allowing for diversified trading strategies.
Q: Can I revoke or delete API keys from MyITS?
A: Yes, you can revoke or delete API keys from MyITS at any time by navigating to the API settings.
Q: Is the API binding for contract accounts permanent?
A: No, API binding for futures accounts expires after 90 days and must be renewed within that period.
Introduction to API
How to earn 50 USDT for free in MyITS?
Unbind API keys
Q: What is the purpose of setting up a wallet limit in MyITS?
A: Setting up a wallet limit ensures that your trading bots have access to the necessary funds for executing trades effectively.
Q: How do I set up my wallet limit in MyITS?
A: Navigate to the Bots section, understand your wallet limit, and adjust it accordingly to match the amount in your spot exchange wallet.
Q: What happens if my exchange account funds fall below the set wallet limit?
A: If your exchange account funds fall below the set wallet limit, MyITS bots will cease functioning until the funds are replenished.
Q: What is the maximum amount I can set as my wallet limit?
A: You have the flexibility to adjust your wallet limit up to the same amount as your spot exchange wallet.
Q: What is the benefit of selecting 'Autopilot' as trading preference in MyITS?
A: Choosing 'Autopilot' streamlines decision-making, saves time through automation.
Q: What is the difference between autopilot modes in MyITS?
A: Autopilot mode without compound profits executes trades automatically, while autopilot mode with compound profits reinvests generated profits to potentially amplify returns over time.
Q: Why should I adjust my wallet limit when using autopilot mode in MyITS?
A: Adjusting your wallet limit optimizes your autopilot trading experience by determining the number of bot units available for investment.
Q: How can I create my own account using a referral link?
A: Click on the referral link provided by your friend, which will redirect you to the MyITS app to set up your account effortlessly.
Q: What if I receive preset credentials instead of a referral link?
A: Log in to the MyITS app with the provided username and password, and upon first login, you'll be prompted to complete your account setup.
Q: What should I do if I don't have a referral link?
A: You can directly access the sign-up page or get assistance from a friend to guide you through the registration process.
Q: How can I share referral link?
A: Navigate to your profile page, tap on the "QR Referral" button, and copy the link to share with your friends.
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