MyITS Frequently Asked Questions
Answering all of your doubts!
Help Centre
Q: How do I register for a MyITS account?
A: Starting your MyITS journey is simple! Just scan the QR code or visit https://app.myits.co/registerAccount to create your account hassle-free.
Q: Can I reset my password?
A: Certainly! To reset your password, navigate to your <Profile Setting> and select <login password> to initiate the password reset process.
Q: Can I change my email address, User ID, or username?
A: No, please be aware that these details cannot be modified once set during the registration process.
Q: Can I have multiple MyITS accounts?
A: Yes you can, but we don’t encourage it as you can bind several exchanges to your account.
Q: How secure is MyITS for beginners, and what security features are in place?
A: You can bind your account and ensure Two-Factor Authentication (2FA) for an extra layer of security. Step by Step Guide
Q: What are the prerequisites before binding an API key?
A: Ensure you have an account on your preferred exchange and have completed KYC verification for security purposes.
Q: How can I create a new API key on my exchange platform?
A: Access the API settings within your exchange account, create a new API key with necessary permissions, and disable withdrawal permissions to prevent unauthorized access.
Q: What steps should I follow on the MyITS app after generating the API key on my exchange?
A: Navigate to the "API" section, paste the API key and secret into the provided fields, and save the API settings to complete the integration process.
Q: What benefits does API integration offer?
A: API integration provides centralized fund management, enhanced security, access to advanced features, and permission control for trading activities.
Q: What should I do before initiating the spot robot on MyITS?
A: Ensure you have sufficient funds deposited in your exchange's spot wallet, meeting the minimum requirements outlined above, to start the robot successfully.
Q: What are the minimum deposit requirements for each exchange?
A: The minimum deposit requirements vary by exchange, check here.
Q: Why is it important to disable certain features like Binance Simple Earn during API integration?
A: Disabling such features prevents conflicts with automated trading strategies, ensuring smooth operation.
Q: What is the role of API keys in trading?
A: API keys facilitate secure communication between MyITS and your exchange, enabling access to trading data and execution of transactions.
Q: How can I manage API keys securely?
A: Always back up critical data, review and manage API keys periodically, authenticate users securely, and avoid exposing keys in untrusted environments.
Q: Can I bind multiple exchange accounts to MyITS?
A: Yes, you can connect multiple exchange accounts to MyITS using their respective API keys, allowing for diversified trading strategies.
Q: Can I revoke or delete API keys from MyITS?
A: Yes, you can revoke or delete API keys from MyITS at any time by navigating to the API settings.
Q: Is the API binding for contract accounts permanent?
A: No, API binding for futures accounts expires after 90 days and must be renewed within that period.
How to earn 50 USDT for free in MyITS?
Q: What is the purpose of setting up a wallet limit in MyITS?
A: Setting up a wallet limit ensures that your trading bots have access to the necessary funds for executing trades effectively.
Q: How do I set up my wallet limit in MyITS?
A: Navigate to the Bots section, understand your wallet limit, and adjust it accordingly to match the amount in your spot exchange wallet.
Q: What happens if my exchange account funds fall below the set wallet limit?
A: If your exchange account funds fall below the set wallet limit, MyITS bots will cease functioning until the funds are replenished.
Q: What is the maximum amount I can set as my wallet limit?
A: You have the flexibility to adjust your wallet limit up to the same amount as your spot exchange wallet.
Q: What is the benefit of selecting 'Autopilot' as trading preference in MyITS?
A: Choosing 'Autopilot' streamlines decision-making, saves time through automation.
Q: What is the difference between autopilot modes in MyITS?
A: Autopilot mode without compound profits executes trades automatically, while autopilot mode with compound profits reinvests generated profits to potentially amplify returns over time.
Q: Why should I adjust my wallet limit when using autopilot mode in MyITS?
A: Adjusting your wallet limit optimizes your autopilot trading experience by determining the number of bot units available for investment.
Q: How can I create my own account using a referral link?
A: Click on the referral link provided by your friend, which will redirect you to the MyITS app to set up your account effortlessly.
Q: What if I receive preset credentials instead of a referral link?
A: Log in to the MyITS app with the provided username and password, and upon first login, you'll be prompted to complete your account setup.
Q: What should I do if I don't have a referral link?
A: You can directly access the sign-up page or get assistance from a friend to guide you through the registration process.
Q: How can I share referral link?
A: Navigate to your profile page, tap on the "QR Referral" button, and copy the link to share with your friends.